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Track Record

Real AI systems. Shipped to production.

A selection of AI solutions delivered for enterprise teams across security, compliance, operations, customer engagement and HR — each one owned by the customer, source code and all.

Security Operations

Vectorised Repository for Procedures, Policies & SOPs with AI Chatbot

Built a vectorised repository of procedures, policies and SOPs for a client, paired with an AI chatbot. Staff ask questions in natural language and get instant, citation-backed answers — no more digging through hundreds of PDFs across shared drives.

  • Search a vast knowledge base in seconds
  • Hours of manual lookup eliminated per assessment
  • Consistent, source-linked guidance across the team
IT & Compliance

ISO 27001 AI Compliance Management System

Stood up a central repository for a client covering all ISO 27001 artefacts — policies, SOPs, procedures and supporting evidence — with AI that maps every document to the relevant ISO 27001 controls, flags compliance gaps and generates live readiness dashboards. One source of truth for the entire ISMS, replacing scattered shared drives and spreadsheets.

  • Single central repository for the whole ISMS
  • Audit prep cycles shortened
  • Live visibility into control coverage and gaps
Security Evaluation Lab

Common Criteria (CC 2022) Evaluation AI

Delivered a central repository for a security evaluation lab covering every Common Criteria evaluation artefact — Security Target (ST), PRE and OPE — with AI that validates developer documents against CC 2022 publications and generates structured Assurance Reports.

  • Single central repository per evaluation
  • Faster turnaround on evaluation reports
  • Reduced reviewer fatigue on repetitive document checks
Operations / Field Inspection

Real-Time Queue Insight with YOLO Ultralytics

Rolled out an AI-driven solution for a client that monitors queues in real time using YOLO Ultralytics computer vision. Live queue status is published on the company's website so customers can plan their visit before leaving home.

  • Near real-time queue visibility for customers
  • Better load distribution across the day
  • Reduced on-site congestion and wait times
Customer Engagement

Gen AI Web-Facing Chatbot

Embedded a generative-AI chatbot on a client's public website that asks intelligent follow-up questions to qualify enquiries, then routes visitors to the right service, department or contact person. Each conversation is automatically summarised and emailed to the relevant marketing staff for follow-up, and management dashboards track how quickly the team responds to every customer.

  • Auto-summarised conversations emailed to the right department
  • Response-time analytics on every marketing handover
  • 24/7 first-touch support without extra headcount
Marketing

Email Sentiment Analysis & Auto-Reply AI

Automated inbox triage for a client — compliments, complaints and general feedback — running sentiment analysis on every incoming customer email and drafting a suggested reply. Marketing staff no longer spend hours reading each message and writing replies from scratch; they review, tweak and send.

  • Hours of inbox triage saved every week
  • Lower response time on customer enquiries
  • Consistent tone across every reply
Marketing Operations

Incoming Marketing Email Routing AI Agent

Deployed an AI-driven auto-forwarding agent for a client's shared marketing mailbox. It reads each email's attachments and contents and routes every message to the right person based on a predefined routing matrix.

  • Eliminates manual email triage and forwarding
  • Right person gets the right email within minutes
  • Predefined routing matrix keeps coverage consistent
Human Resources

Ask-HR AI Chatbot

Built a conversational interface for a client over HR policies, leave rules and employee handbooks — employees ask in natural language and get the exact clause, no ticket required.

  • HR team freed from repetitive policy questions
  • Employees self-serve with accurate, sourced answers
  • 24/7 instant access to the latest HR policies
Field Inspection

AI Worksheet Handwriting-to-Digital Report System

Combined Vision AI with a proprietary algorithm for a client to read complex handwritten inspection worksheets and automatically populate the values into the corresponding Excel or Word report templates.

  • Hours of manual copy-typing eliminated per report
  • Reporting cycle compressed from days to minutes
  • Fewer transcription errors

What's Next

Your workflow could be the next one.

Every project above started with a single conversation about a slow, manual or error-prone process. Let's have that conversation about yours.